Ordering Information & Policies
Welcome to the Teach For America Online store. We want your shopping experience to be as user-friendly as possible, so if you ever have questions or comments, please direct them to TFAstore@nationalpremium.com or call us at 1-866-77-TEACH (83224).

This website has been designed for personal or company credit cards and regional/departmental purchases with a logon. Please note: Your credit card statement will show National Premium as the merchant.

Shipping & Handling Rates
The published Freight Chart shows standard rates for ground shipments within the continental U.S. only.  Additional freight charges for shipments outside of the continental U.S. or rush / air freight service will be added to your credit card or invoice.

For International shipments, additional charges such as air freight, tariffs, duties, VAT, taxes, etc. may be billed separately from your original invoice.  Sometimes this could take up to two months.

 

For RUSH orders 
If needed the next business day, enter your rush order for in-stock items before 12 Noon (Central time) for guaranteed Fed Ex or UPS AIR delivery the next weekday or via 2-day Air service.  Additional freight charges will be added to the invoice or credit card.  Use the Date Needed By and/or Rush Charges Approved fields on the Check Out Screen and enter any other Comments in the Special Instructions box at the bottom.  Feel free to call National Premium to confirm your shipment details.

 

Returns / Exchanges
Your satisfaction is guaranteed.  If for any reason you are not satisfied with your in stock merchandise or need a different size, please contact us to expedite an exchange.  Return requests must be made to National Premium within 15 days of receipt and the merchandise must be in its original condition.  Damaged or defective items will be replaced by National Premium.

To make a Return or Exchange, please contact Customer Service at 1-866-77-TEACH (83224) to initiate the process.  Please note that made to order items may not be returned unless they are defective.