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5/1/04 – Enhancements to our Credit Card Services
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The CohesIS2000 Automatic On-line Credit Card Processing has
been enhanced by adding Level 2 & Level 3 P-Card support, as
well as CVV2 support for all credit cards. The addition of
Level 2 & 3 P-Card support enables you to provide your customers
with invoice header data as well as their orders’ line item
detail information directly on their Credit Card statement, and
is a requirement for many larger corporate merchandising
programs. The CVV2 enhancement provides you with an increased
security feature to reduce your processing risk by requiring a
code that is physically printed on the Credit Card, thus
ensuring that the shopper actually has the card, and not just
the credit card number. CVV2 is an authentication scheme
established by credit card companies to further efforts towards
reducing fraud, particularly for E-Commerce transactions.
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4/19/04 – Session Tracking Enhancement within Ariba Integration |
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The CohesIS2000 Business Management System has been enhanced to
add the Ariba Session ID to all Order Acknowledgement E-mails.
This improvement enhances the tracking interaction within the
Ariba network. This change is seamless and will be unnoticeable
to the end user but will increase the ability and efficiency
with which you can service your customer regarding questions or
issues involving the Ariba network.
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4/12/04 – Private Artwork Library/Documentation |
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The CohesIS2000 E-Commerce Publisher has been enhanced to allow
you to upload artwork to your own private library. By simply
changing an option in the Advanced Section of the E-Commerce
Publisher you can add an artwork upload option to the check-out
cart. This art upload section allows you to select art from
your own personal library or browse your desktop for artwork to
upload. Once you choose the image that you need and submit your
order, a copy of the artwork is attached to the order and the
catalogue administrator receives an email with the artwork
attached as well. The art that you have designated for the
order is clearly noted in the Order Acknowledgement, Order
Notification and the Authorization Request e-mails.
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3/5/04 – Service Award Level Auto Calculation |
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Awards/Recognition Module of the CohesIS2000 Business Management
System has been enhanced. This module can now automatically
calculate an employee’s Service Award Level based on their
trigger or hire date. This functionality will reduce any
miscalculations for award dates as well as save time keying in
your contacts.
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2/27/04 – Component Item Usage Report |
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The Reports area of the CohesIS2000 Business Management System
has been enhanced to include a Component Item Usage Report.
This report helps you with your inventory management needs for
component items by tracking the items on open and closed
invoices by program and outputs the quarterly and year-to-date
total quantities. This report offers multiple formats to
maximize your results by allowing you to sort by item and vendor
as well displaying your peak usage quantities.
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02/12/04 – UPS WorldShip/StarShip Enabled for Multiple Shipping
Stations |
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The CohesIS2000 Business Management System has been modified to
enable multiple ports access to UPS WorldShip and StarShip.
This will allow your company the ability to expand your shipping
department by adding more shipping stations. This will provide
an increased flexibility as well as facilitating quicker more
efficient shipping.
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02/10/04 – Multilingual Support Website Enabled |
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Are you trying to reach a global market? Bring automatic
translation capability to your site with AltaVista Babel Fish.
By using this easy function, your users can quickly translate
your websites into their language of choice. For those who work
with International Customers this option allows you to offer
this tool to your sites for easy language translation. This
option will help to bring your products into the International
Business Stream and thereby improve your profitability.
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02/02/04 – New Online Manual |
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We remain
committed to continually improving our products and services.
To that end, we are pleased to announce that our New Online Manual has been completed.
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01/27/04 – Award Point Detail Tracking Enabled |
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The Awards/Recognition system provides everything required to track and manage the point or time based Employee Award Programs
for your client (i.e. safety programs, length of service awards, and employee recognition awards).
It is fully integrated with order entry and customer service. Implementation takes less than an hour.
If you are seeking an opportunity in Recognition Awards or are looking for ways to enhance your service to your clients,
this system is for you.
a. Import Employee lists from a disc provided by your client.
b. Track information such as date of hire, date of last accident, etc...
c. Establish up to 15 award levels for each awards program -
(i,e, 1yr, 3yrs, 5yrs, 1000pts, 2500pts, 5000pts.)
d. Full reporting and tracking of employee eligibility and redemption status.
Supports Budgeting and Budget depletion seamlessly within order processing. Budgets are established at the Dealer/Store/Employee and
"Spent" during order entry. This enhances the existing functionality, which managed award eligibility on either a Time or Point basis.
Implement our ACSC- 24 hour Automated Customer Service Center to allow your clients' employees to select or order their award,
check shipping status, eligibility, etc.. On a 24 hour basis!
Prerequisite: CohesIS2000 Inventory/Program sales.
*Fully integrated with cohesIS and the E-Commerce Publishing System*.
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01/19/04 – QCS E-Commerce Facelift and Enhancements |
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As part of our continuous improvement program, we are currently
designing a major revision of our E-Commerce system. This update
will enhance both design and functionality. Our main areas of focus
are the design, layout and format of the default templates for the
E-Commerce websites that our system produces, as well as the
functionality and user-friendliness of the E-Commerce Publisher used
to create them.
Our objective is to help your company bring professional-looking,
easy-to-use E-Commerce solutions to your clients that deliver the
functionality they require as well as raise the bar on your
competition.
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01/15/04 – Order Prioritization Function Enabled |
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The CohesIS2000 Business Management System has been enhanced to
tie order prioritization directly from the main customer file as
well as allow the option to manage your back orders more
efficiently. In customer maintenance there is a new option “X” for
extended info. Selecting this option brings up a window in which
you can enter an order priority between 1 and 99 (1 being the
highest and 99 being the lowest). Any customers that have not had a
priority entered are considered the lowest priority (below 99).
When running the Open Order Backorder Report, there is now an
option to use order prioritization. If answered yes, then the
report will be sorted first by priority then by order number
allowing you to manage your backorders more efficiently.
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01/06/04 – Fax Acknowledgement to Salesman |
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The CohesIS2000 Business management System has been modified to
allow automatic faxing of order acknowledgements to the
corresponding salesman. This new improvement has been added to the
faxing options in order entry so the CSRs can now fax the order
acknowledgement to the customer and the salesman at the same time.
This function is especially beneficial to companies with large
outside sales forces because it automatically informs the salesman
when their orders are placed. This will enhance the efficiency of
the sales process and will significantly decrease the amount of time
the salesman spends researching and tracking their orders.
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As a
courtesy service to our clients, we offer FREE re-training on
CohesIS2000 at our office in Akron, OH. These classes are
meant to train your new employees, as well as brush up experienced
users and show them the latest features of CohesIS.
The classes are
held Monday-Thursday on the second week of each month.
Registration is required as space is limited. |
*Please contact scottm@quikey-c.com.
for a curriculum and seat availability.*
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