Ordering Information & Policies
Welcome to your new Habitat Store On-Line. We want your shopping experience
to be as user-friendly as possible, so if you ever have questions or
comments, please direct them to
support@habitatstoreonline.com or call us.
This website has been designed for Personal or
Business Credit Cards, and Corporate Employee Purchases. Your credit card
statement will show National Premium as the vendor.
Shipping & Handling Rates
USA Ground
Shipping & Handling Rates
(excluding Alaska & Hawaii)
| Order
$ Total |
Freight $ Amount |
| Up to
$30.00 |
$
7.25 |
| $30.01 -
$60.00 |
$ 8.00 |
| $60.01-
$100.00 |
$ 9.00 |
| $100.01 -
$150.00 |
$13.00 |
| $150.01 -
$200.00 |
$15.00 |
| $200.01 -
$300.00 |
$17.50 |
| $300.01 -
$400.00 |
$22.00 |
| $400.01 + |
approx 6% |
FedEx-UPS Ground Zone Chart
The following chart shows the number of days required to ship via standard
Ground freight from our Kansas City 66214 Warehouse to Commercial
locations within the U.S.
This map
illustrates service schedules in business days for FedEx Ground shipments. Please note: For FedEx Ground, a business day does not
include Saturdays, Sundays, or holidays. Example: You ship a package on
Monday that takes 2 business days to arrive. You do not count the day you
ship as a business day, so your package would arrive on Wednesday, the
second business day after the ship date.
Published Freight Chart shows standard rates for Ground shipments to the
continental U.S. only. Additional Freight charges for Shipments outside
of the continental U.S. or Rush Service will be added to your invoice.
On stock items, allow 3-7 days for delivery. Any item out of stock at the
time of order will be shipped as soon as product is available.
For International shipments, additional charges such as air Freight,
Tariffs, Duties, VAT, taxes, etc. may be billed separately from your
original invoice. Sometimes this could take up to two months.
For RUSH orders:
If needed the NEXT business day, enter your order for in-stock items before
12 Noon for guaranteed Fed Ex or UPS AIR delivery the next week-day or via
2-day Air, additional freight charges will be added to the invoice. Use the
Date Needed By and/or Rush Charges Approved fields on the CheckOut Screen
and enter your Comments-Special Instructions at the bottom. Feel free to
call us to confirm shipment details.
Returns / Exchanges
Your satisfaction is guaranteed. If for any reason you are not satisfied
with your stock Habitat for Humanity logoed merchandise, please contact us
to expedite an exchange.
Return requests must be made to Natioanl Premium within 15 days of receipt
and the merchandise must be in its original condition. To make a Return or
Exchange, please contact Customer Service at the number below to initiate
the process.
Phone: 800-422-5914
Email:
support@habitatstoreonline.com
Hours: 8am - 5pm CT
Large Quantity & Affiliate Orders
Merchandise on this website is also available in larger quantities. This
may extend the delivery time. To ensure that the merchandise will arrive
when required, please check with us for a delivery date. These orders are
subject to a billable 5% variance over or under the quantity ordered.
Factory rush charges and actual freight may apply.
Most items are also available with your own Affiliate logo embroidered or
decorated on them. Check out the Affiliate Source for all your Habitat for
Humanity Affiliate needs! Click here to go to the Affiliate Source!
Brand & Logo Event Merchandise
Although we have offered you a wide variety of merchandise here, we realize
that not every specific need will be met. National Premium has been
fulfilling special event logoed merchandise orders since 1967 and we are
your reliable and convenient source for competitive pricing and innovative
ideas to meet both your budget and delivery requirements. For fast and
personal service, please call us anytime during normal business hours or
click on the Special Orders link at the left.
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